Terms and Conditions

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Terms and Conditions

Welcome to Saundarya Ratna! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree to these terms, you may not access or use our website.

1. General

1.1 These terms and conditions govern your use of the website www.saundaryaratna.com ("Website") and all related services offered by Saundarya Ratna.

1.2 By using this Website, you represent that you are at least 18 years old or have the permission of a legal guardian to use the services.

1.3 Saundarya Ratna reserves the right to modify or update these terms at any time without prior notice. Your continued use of the Website after such modifications will constitute acknowledgment and agreement to the updated terms.

2. Products and Pricing

2.1 All products listed on the Website are subject to availability. We reserve the right to discontinue any product without notice.

2.2 Product descriptions, images, and pricing are provided as accurately as possible. However, minor variations may occur due to screen resolution or manufacturing updates.

2.3 Prices displayed on the Website are inclusive of applicable taxes but exclude shipping charges, which will be calculated at checkout.

3. Orders

3.1 Placing an order on the Website constitutes an offer to purchase the product(s) in accordance with these terms.

3.2 Orders are subject to acceptance by Saundarya Ratna. We reserve the right to cancel any order at our discretion, including but not limited to situations where:

• The product is out of stock.
• Payment authorization fails.
• Fraudulent activity is suspected.

3.3 Once an order is placed, you will receive an email confirmation. Please review the details carefully and notify us immediately of any discrepancies.

4. Payment

4.1 Payments can be made using any of the methods listed on our Website, including credit/debit cards, UPI, and net banking. All payment information is securely processed through our payment gateway partners.

4.2 Saundarya Ratna does not store any sensitive payment information on its servers.

4.3 Orders will only be processed upon successful receipt of payment.

5. Shipping and Delivery

5.1 Orders are typically processed and dispatched within 2-3 business days of confirmation.

5.2 Estimated delivery timelines will be communicated at the time of checkout and depend on the shipping location.

5.3 Delays in delivery due to external factors (e.g., courier delays, natural calamities) are not the responsibility of Saundarya Ratna.

5.4 Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses.

6. Returns, Refunds, and Cancellations

Please refer to our Refund & Cancellation Policy for detailed information on returns, refunds, and cancellations.

7. Intellectual Property

7.1 All content on the Website, including but not limited to text, images, logos, and designs, is the intellectual property of Saundarya Ratna and protected by applicable copyright and trademark laws.

7.2 Unauthorized use, reproduction, or distribution of any content from the Website is strictly prohibited.

8. Limitation of Liability

8.1 Saundarya Ratna is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Website or its services.

8.2 We make no guarantees regarding the continuous availability of the Website or its error-free functionality.

9. User Responsibilities

9.1 Users agree not to engage in any unlawful, harmful, or fraudulent activity while using the Website.

9.2 Users are prohibited from uploading any malicious code, viruses, or harmful content that could disrupt the Website's functionality.

10. Governing Law and Jurisdiction

10.1 These terms and conditions are governed by the laws of India.

10.2 Any disputes arising from the use of this Website or its services will be subject to the exclusive jurisdiction of the courts in New Delhi, India.

11. Contact Us

For any questions, concerns, or clarifications regarding these Terms and Conditions, please contact us:

• Email: saundaryaratna@gmail.com
• Phone: 8920312439
• Address: 654 Chanderlok, Shahdara, Delhi 110093

Thank you for choosing Saundarya Ratna. We look forward to serving you!